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Waxing By Aggy

Policies

Our mission is to provide a personalized experience to all of our clients. By submitting a deposit when booking an appointment, you reserve that time with an esthetician exclusively for you. We understand that life happens, so should you need to cancel/reschedule your appointment:
Please call, email, or leave us a voice message with at least 24 hours notice during open hours of operation.
Any changes to your appointment that do not meet the condition above will unfortunately forfeit your deposit.

A deposit is required upon booking all services. The deposit is only 50% of the total cost of services requested and secures your space with our estheticians. The remaining balance is due upon completion of your appointment. If you are late or call to cancel/reschedule without 24 hours notice, you will not be seen and your deposit is forfeited and non-refundable.

We are located in a busy section of Georgia Avenue. We ask that you please plan to arrive ten minutes early to your scheduled appointment to avoid tardiness. Only for clients that booked a session longer than 25 minutes (excluding any brow services) will we honor a 10 minute grace period.

Clients arriving late (i.e. parking, nearby, on the way at the start of the appointment) will not be seen, the deposit on file will be forfeited, and will be asked to reschedule online.

When booking, please understand that the time allocated for your service takes into consideration your expected on-time arrival, the time needed to complete your service, and deep cleaning. There is no grace period for any brow services, and services under 25 minutes.

Please plan to arrive AT LEAST 10 minutes prior to your appointment time to avoid tardiness. ONLY for sessions 25 minutes or OVER (i.e. Brazilians, Male Brazilians, etc.) will we honor a 10 minute grace period.

Sessions 20 minutes or LESS (i.e. ANY BROW SERVICE, underarm, lip and so on) does NOT have a grace period; if you are late or exceed your grace period your deposit will be forfeited and you will be asked to reschedule online NO EXCEPTIONS!

Refunds are only issued in the form of a Waxing With Aggy account credit for use on future services.